Red light: wave length 635nm
Green light: wave length 560nm
Blue light: 415nm
Working temperature: 44-48 degree Celsius
Environment temperature: -30 – 60 degree Celsius
Power supply: 3V, 2pcs AA battery (BATTERY NOT INCLUDED)
Main function: three steps to treatment acne,
1.removal acne, 2.reduce acne mark, 3.prevent relapse
Effective: removal acne within 2 to 3 days, reduce acne mark within 1 week, and prevent relapse after acne removal.
Principle: use heating+special wave length blue light to removal acne, use heating+special wave length red light to reduce acne mark, at the same time rejuvenate skin, use gree light to prevent acne relapse, at the same time lessen skin pore.
1. removal ance in short time, 3 steps to resolve all acne problem
2. physical therapy, no side effect, no chemical empoism
3. small size, can be carry in bag any where, and use any time.
4. the product has been CE approved and has government test report.
Please note currently we send random color of white with silver or white with gold , please understand
We send the item comes with tracking number, which can be tracked delivery status whole journey.
When you place an order, plase choose a shipping method and pay for the order including the shipping fee (except free shipping). Generrally we will send the item within 3 working days once your payment is completed, if over the time we will inform in advance.
We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected.
Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We wiil not refund charges for refused shipments.
The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
If want to return or replacement, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss. In addition, before returning, first please confirm with us for detailed information including order number, our recipient information. After returning please send us right tracking number.
The buyer will be responsible for the shipping fees to return or replace the items.
We provide 12-month free maintenance for massage device, during this time if the item damaged by itself, buyer can send to us repair for free, the returning shipping cost need buyer to pay. If the item damaged by man made, we also supply maintenance for parts, the cost for part & shipping, need buyer to pay.
Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair them ASAP
Feedback is very important to us. Please leave feedback and 5 stars if you are satisfied wiht our items and services. If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Beauty Talk Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.beautytalkshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.